Zelle is a quick and easy service to move money to and from the bank accounts which makes it important for the users to use it responsibly. It hardly takes a few minutes to register with Zelle doing which you avail its benefits of cashless transactions without even visiting your bank. Your account is password protected to ensure a safe experience for you.
If in an unlikely situation you have been suspended from using the Zelle services or in other words, your account got locked, contact your financial institution or Zelle Support to report the matter. Zelle might have spotted something fishy with your account activity and therefore for the security purpose, your account may have been temporarily locked. Another reason could be that there were multiple unsuccessful attempts made to log in to your account with or without your concern and as a precautionary measure your account may have been suspended by Zelle. There’s no need to panic as you can regain access to your account by contacting Zelle.
Can I create another account on Zelle?
If your account locked got you can find ways to recover it and there is no need to create a new account. You can sort out the problem with the help of the Support Team. If you want to create another account, you must use a different set of email addresses and phone numbers to register again or unlink your personal information from your previous account. It is not possible to create two accounts using the same personal details. Contact the customer care service of your financial institution if you use Zelle through mobile banking app or Zelle Support if you are a Zelle app to unlink the details from your previous account.
In case of a crisis, follow trusted sources only
If you encounter a problem with your Zelle account, do not blindly trust anyone for the solution and under no circumstances share your account details with anyone pretending to help. If you are having an account in one of the participating banks, consult your financial institution and if you are a Zelle app user, connect with the Zelle Support for an answer. The untrusted sources can manipulate you which may lead to a scam or a fraud against you. Zelle or your financial institution may not be able to help you out under such circumstances. It is better to report any issue that you are facing directly to the Zelle experts to save your time and to avoid any further trouble.
Contact Zelle Support
You can reach out to the Zelle Support Team with any issue or query associated with your Zelle account by placing a call on the toll-free number 1 (800)-433-6015. The service agents are always available to hear you out and provide an effective response. They have access to better analysis of the current situation of your account and provide detailed insights so that you have a better understanding of the situation you are in. With their help only, you can regain access to your Zelle account in the fastest way possible without making your account vulnerable to thefts and frauds.